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Thousands of Kansans mistakenly told Medicaid coverage ended

KSAL StaffAugust 1, 2015

TOPEKA, Kan. (AP) – The state mistakenly notified thousands of Kansans this week that their Medicaid coverage had been canceled.

The Kansas Department of Children and Families said a computer glitch caused the incorrect letters to be sent out.

DCF spokeswoman Theresa Freed says the error happened as the department switches to a new computer system that manages Medicaid eligibility applications. She says the new system replaces a computer system in use since the early 1980s.

Freed says some of the cancellation letters mailed out in July were legitimate. Those letters were mailed in envelopes that have a DCF logo on them. The incorrect letters did not have the logo.

The Lawrence Journal-World reports (http://bit.ly/1OGUSrV) everyone who received the letter will be sent a new, accurate letter within a week.


Information from: Lawrence (Kan.) Journal-World, http://www.ljworld.com.

Copyright © Rocking M Media, 2017. All Rights Reserved. No part of this story may be reproduced without Rocking M Media’s express consent.

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