Kansas Utility Ends Fees For Credit, Debit Cards
Associated Press - December 19, 2014 5:04 am
Westar Energy and Great Plains Energy have formally asked the Kansas Corporation Commission to approve a merger between the two utility companies.
The largest electric company in Kansas says it is no longer charging a $2.95 fee to customers who use credit or debit cards to pay their monthly bills.
Topeka-based Westar Energy Inc. announced Thursday that it had abolished the charge.
Westar Vice President Jeff Beasley said the utility has a team focusing on finding ways to make it easier for consumers to do business with the company.
The company noted that earlier this year it made its website friendly to mobile devices and introduced text and email updates to customers who wanted to know about power outages.
Westar supplies electricity to nearly 700,000 customers.