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Better Business Bureau Warns Of Online Scam

KSAL Staff - December 6, 2013 6:49 am

better business bureau

The Better Business Bureau is warning of on-line fraudulent websites using their logo.

According to the agency, in the past year, Better Business
Bureau has shut down more than one hundred fraudulent websites that
illegally steal the famous BBB logo and imply they are legitimate sites.

A noticeable trend recently is websites that include the word
“overstock” in the domain name, hoping to fool consumers into thinking
they are shopping with Overstock.com.

“Overstock.com is a highly visible online retailer, so it’s no wonder
scammers try to mimic them,” noted Carrie A. Hurt, President and CEO of
the Council of Better Business Bureaus, the umbrella organization for
113 BBBs across the U.S. and Canada. “We’ve seen this with other major
retailers as well. BBB is warning consumers: be careful to look for the
real domain when it comes to major retail sites.”

“Our web address is simple: overstock.com,” said Jonathan Johnson,
Executive Vice Chairman of Overstock.com, Inc. “That’s all. If the name
is longer, or uses any additional words, or letters, if it has any words other than ‘overstock’ before the dot com, it’s not our website.”

Overstock.com is a BBB Accredited Business with an A rating, as well as
a National Partner of the Council of Better Business Bureaus. The
company has been recognized by many organizations, including Compuware
as a “Best of the Web” award winner for four years in a row.

BBB suggests the following tips for online shoppers to avoid bogus
websites:

* Go to bbb.org to look up the BBB Business Reviews of your
favorite online retailers.

* Type the URL directly into your browser; do not click on a link
from an email or social media site unless you are absolutely sure the
message is from the legitimate business.

* On the payment page, look for “https” at the beginning of the
address (the “s” stands for “secure”).

* Look for “Contact Us” information, including a real address, a
toll-free customer service number, and other ways to reach the company
if you have a problem.

* Use a credit card (not a debit card) when shopping online for
greater protections against possible fraud.

* If a website has a BBB Accredited Business seal, click on it. A
real seal should link directly to that company’s BBB Business Review.

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